Friday, April 4, 2014

Long-Term Unemployed Make for Just as Strong Hires: Study

Part of the challenge in rebuilding our economy is to insure that people who have been unemployed for a long time, find new jobs.  When they do, their situation will change and the economy in the cities where they live will begin to change as well. Evolv Inc. recently conducted a study in which they compared two different groups of employees at call centers: 1) those that hadn't held a full time job in at least five years and 2) the rest of the employees.

The variables compared during the study include: the average time it took for the employee to complete a transaction, customer satisfaction ratings, supervisor evaluations, and the percentage of the workday spent at his or her desk. The results? Long-term employees are "no worse than those without an extended jobless spell".

For more information on Evolv's findings visit: http://www.b

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