Operating a successful business involves the preservation of
a good reputation. With the number of online review sites increasing, consumers
have more opportunities to express their opinions and experiences. However,
these reviews are not always positive. Here are some tips for what to avoid and
how to successfully respond to bad online reviews.
What
NOT To Do
|
What
TO Do
|
Argue with the Reviewer
|
Take an Objective Look
|
Game the System
|
Respond with Tact
|
Do Nothing
|
Apologize and Ask for Input
|
For more detailed information about the DOs and DON’Ts for bad reviews refer
to the following link: http://smallbiztrends.com/2013/08/how-to-handle-bad-online-review.html?inf_contact_key=26c06981da0528f2488d9e3463e4ad5d0339de383ee4b512d063a1008b0c41a3
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